FREE UK SHIPPPING

Shipping

WE ARE CLOSED for the holidays. Shipping and re-opening information here.

Please refer to our December shipping page (here) for information on Christmas delivery to the UK. 

This Shipping Policy was last updated Dec 2020.

Delivery service

Fulfilment of your order is managed by 2Pure with delivery handled by DPD couriers.

We are experiencing two challenges in getting our orders out to our customers on normal delivery timelines:

  1. We have a reduced number of people in the business which is adding 24-48 hours to orders being processed and ready for collection by our courier during peak times such as Mondays and Tuesdays (and Wednesday after a bank holiday weekend)
  2. Our couriers are expressing heavy demand and are prioritising NHS medical supplies, asking us to be patient and suggesting it will add an additional 24 hours to the deliveries.

    What this means is that your order may take up to 5 working days to get to you. We really appreciate your understanding and continued support during this period.

    Public holidays

    Orders placed on a public holiday will be dispatched the next working day. If the 2-day delivery date falls on a public holiday, the delivery will be made the next day.

    Deliveries outside the UK

    We don't currently ship outside of the UK.

      Delivery status

      You can check your order status using the link below. DPD will send you updates on delivery status to the email address and mobile number you provided with your order.

      DPD tracking

      To use this service, you will need your order number and email address and postcode used when you placed your order.

      Damaged, defective or incorrect orders

      We aim to ensure your order arrives in perfect condition but occasionally things do go wrong. If your order arrives with obvious damage to the packaging, do not accept the goods from the courier.

      If the item(s) ordered within the package are found to be defective, damaged, or not the items ordered, please refer to the instruction about Exchanges on the Returns Policy page.

      Returns

      For information about returns, visit the Returns Policy page.
      Sprindex is compatible with a wide variety of shocks.

      There are three different Sprindex lengths and strokes available, and each Sprindex coil can be adjusted through a certain spring rate range. Be sure to use the correct included adapter as described. Make sure that the spring length fits on your shock and that your maximum shock travel is not more than the specified Sprindex coil travel.

      IF YOUR SHOCK IS NOT LISTED IN THE BELOW COMPATIBILITY TABLE:

      Determine what your shock's stroke is and then compare that to the available Sprindex coils. Sometimes, you can find the stroke specification on the website of your bike brand for your bike model. The stroke printed on your existing coil is a clue, but it might have more stroke than your shock actually needs. Or, just measure the stroke per the picture above. Ideally, choose the Sprindex coil that has at least the amount of stroke that your shock requires, and then measure whether that Sprindex coil overall length can fit between your shock's flanges. The Sprindex coil lengths are listed in the below compatibility table. Note that most shocks can only achieve about 5mm less than their listed stroke because the bottom-out bumper can only be compressed so far, so in most cases it is okay if the Sprindex coil has up to about 3mm less stroke than your shock's stroke rating.

      Find your shock on the below table and note which Sprindex family you need.

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (stroke x length)

      Fox DHX2

      230 mm

      60 mm

      metric

      65 x142

      Fox DHX2

      230 mm

      65 mm

      metric

      65 x 142

      Fox DHX2

      Trunnion

      205mm

      60mm

      metric

      65 x 142

      Fox DHX2

      Trunnion

      205mm

      65mm

      metric

      65 x 142

      Fox DHX2

      8.5 inch

      2.5 inch

      English

      65 x 142

      Fox DHX2

      8.75 inch

      2.75 inch

      English

      65 x 142

      Fox DHX2

      7.875 inch

      2.0 inch

      English

      55 x 126

      Fox DHX2

      7.875 inch

      2.25 inch

      English

      55 x 126

      Fox DHX2

      210 mm

      50mm

      metric

      55 x 126

      Fox DHX2

      210 mm

      52mm

      metric

      55 x 126

      Fox DHX2

      210 mm

      55mm

      metric

      55 x 126

      Fox DHX2

      Trunnion

      185mm

      55mm

      metric

      55 x 126

      Fox DHX2

      9.5 inch

      3 inch

      English

      75 x 162

      Fox DHX2

      Fox DHX2

      Trunnion

      250mm

      225mm

      75mm

      75mm

      metric

      metric

      75 x 162

      75 x 162

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (stroke x length)

      MRP Hazzard

      230 mm

      65 mm

      metric

      65 x 142

      MRP Hazzard

      230 mm

      60 mm

      metric

      65 x 142

      MRP Hazzard

      230 mm

      57.5 mm

      metric

      65 x 142

      MRP Hazzard

      Trunnion

      205 mm

      65 mm

      metric

      65 x 142

      MRP Hazzard

      Trunnion

      205 mm

      60 mm

      metric

      65 x 142

      MRP Hazzard

      Trunnion

      205 mm

      57.5 mm

      metric

      65 x 142

      MRP Hazzard

      200mm

      51mm

      metric

      55 x 126

      MRP Hazzard

      200mm

      57mm

      metric

      55 x 126

      MRP Hazzard

      210mm

      50mm

      metric

      55 x 126

      MRP Hazzard

      210mm

      55mm

      metric

      55 x 126

      MRP Hazzard

      9.5 inch

      3 inch

      English

      55 x 126

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (stroke x length)

      Marzocchi 2019 Bomber CR

      230 mm

      60 mm

      metric

      65 x 142

      Marzocchi 2019 Bomber CR

      230 mm

      65 mm

      metric

      65 x 142

      Marzocchi 2019 Bomber CR

      Trunnion

      205 mm

      60 mm

      metric

      65 x 142

      Marzocchi 2019 Bomber CR

      Trunnion

      205 mm

      65 mm

      metric

      65 x 142

      Marzocchi 2019 Bomber CR

      7.875 inch

      2.0 inch

      English

      55 x 126

      Marzocchi 2019 Bomber CR

      7.875 inch

      2.25 inch

      English

      55 x 126

      Marzocchi 2019 Bomber CR

      210mm

      50mm

      metric

      55 x 126

      Marzocchi 2019 Bomber CR

      210mm

      55mm

      metric

      55 x 126

      Marzocchi 2019 Bomber CR

      Trunnion

      185mm

      52.5mm

      metric

      55 x 126

      Marzocchi 2019 Bomber CR

      Trunnion

      185mm

      55

      metric

      55 x 126

      Marzocchi 2019 Bomber CR

      250mm

      75mm

      metric

      75 x 162

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (stroke x length)

      DVO Jade Coil

      230 mm

      65 mm

      metric

      65 x 142

      DVO Jade Coil

      230 mm

      62.5 mm

      metric

      65 x 142

      DVO Jade Coil

      230 mm

      60 mm

      metric

      65 x 142

      DVO Jade Coil

      230 mm

      57.5 mm

      metric

      65 x 142

      DVO Jade Coil

      Trunnion

      205 mm

      65 mm

      metric

      65 x 142

      DVO Jade Coil

      Trunnion

      205 mm

      62.5 mm

      metric

      65 x 142

      DVO Jade Coil

      Trunnion

      205 mm

      60 mm

      metric

      65 x 142

      DVO Jade Coil

      Trunnion

      205 mm

      57.5 mm

      metric

      65 x 142

      DVO Jade Coil

      210mm

      50mm

      metric

      55 x 126

      DVO Jade Coil

      210mm

      52.5mm

      metric

      55 x 126

      DVO Jade Coil

      210mm

      55mm

      metric

      55 x 126

      DVO Jade Coil

      Trunnion

      185

      50

      metric

      55 x 126

      DVO Jade Coil

      Trunnion

      185

      52.5

      metric

      55 x 126

      DVO Jade Coil

      Trunnion

      185

      55

      metric

      55 x 126

      DVO Jade Coil

      250 mm

      70 mm

      metric

      75 x 160

      DVO Jade Coil

      250 mm

      75 mm

      metric

      75 x 162

      DVO Jade Coil

      Trunnion

      225mm

      70mm

      metric

      75 x 162

      DVO Jade Coil

      Trunnion

      225mm

      75mm

      metric

      75 x 162

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (stroke x length)

      X-Fusion Vector Coil HLR

      222 mm /8.75 in

      69 mm

      Metric/English

      65 x 142

      X-Fusion Vector Coil HLR

      200mm

      57mm

      metric

      55 x 126

      X-Fusion Vector Coil HLR

      240mm

      76mm

      metric

      75 x 160

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (length x stroke)

      Cane Creek DB coil CS

      222 mm

      63 mm

      Metric

      65 x 142

      Cane Creek DB coil CS

      222 mm

      66 mm

      Metric

      65 x 142

      Cane Creek DB coil CS

      Trunnion

      205mm

      57.5mm

      Metric

      65 x 142

      Cane Creek DB coil CS

      Trunnion

      205mm

      60mm

      Metric

      65 x 142

      Cane Creek DB coil CS

      Trunnion

      205mm

      65mm

      Metric

      65 x 142

      Cane Creek DB coil CS

      230mm

      57.5mm

      Metric

      65 x 142

      Cane Creek DB coil CS

      230mm

      60mm

      Metric

      65 x 142

      Cane Creek DB coil CS

      230mm

      65mm

      Metric

      65 x 142

      Cane Creek DB coil CS

      210mm

      50mm

      metric

      55 x 126

      Cane Creek DB coil CS

      210mm

      52.5mm

      metric

      55 x 126

      Cane Creek DB coil CS

      210mm

      55mm

      metric

      55 x 126

      Cane Creek DB coil CS

      200mm

      50mm

      metric

      55 x 126

      Cane Creek DB coil CS

      200mm

      57mm

      metric

      55 x 126

      Cane Creek DB coil CS

      Trunnion

      185mm

      50mm

      metric

      55 x 126

      Cane Creek DB coil CS

      Trunnion

      185mm

      52.5mm

      metric

      55 x 126

      Cane Creek DB coil CS

      Trunnion

      185mm

      55mm

      metric

      55 x 126

      Cane Creek DB coil CS

      250mm

      70mm

      metric

      75 x 162

      Cane Creek DB coil CS

      250mm

      75mm

      metric

      75 x 162

      Cane Creek DB coil CS

      Trunnion

      225mm

      70mm

      metric

      75 x 162

      Cane Creek DB coil CS

      Trunnion

      225mm

      75mm

      metric

      75 x 162

      Cane Creek DB coil IL

      210mm

      50mm

      metric

      55 x 126

      Cane Creek DB coil IL

      210mm

      52.5mm

      metric

      55 x 126

      Cane Creek DB coil IL

      210mm

      55mm

      metric

      55 x 126

      Cane Creek DB coil IL

      200mm

      50mm

      metric

      55 x 126

      Cane Creek DB coil IL

      200mm

      57mm

      metric

      55 x 126

      Marzocchi before 2018, some models

      65 x 142

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (length x stroke)

      Ohlins TTX22 coil

      230mm

      57.5mm

      Metric

      65 x 142

      Ohlins TTX22 coil

      230mm

      60mm

      Metric

      65 x 142

      Ohlins TTX22 coil

      230mm

      65mm

      Metric

      65 x 142

      Ohlins TTX22 coil

      Trunnion

      205mm

      65mm

      Metric

      65 x 142

      Ohlins TTX22 coil

      210mm

      50mm

      metric

      55 x 126

      Ohlins TTX22 coil

      Trunnion

      185mm

      55mm

      metric

      55 x 126

      Ohlins TTX22 coil

      7.87 inch

      2.0 inch

      English

      55 x 126

      Ohlins TTX22 coil

      7.87 inch

      2.25 inch

      English

      55 x 126

      Ohlins TTX22 coil

      9.5 inch

      3.0 inch

      English

      75 x 162

      Ohlins TTX22 coil

      Trunnion

      225mm

      70mm

      metric

      75 x 162

      Ohlins TTX22 coil

      Trunnion

      225mm

      75mm

      metric

      75 x 162

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (stroke x length)

      Rockshox Super Deluxe Coil RCT

      230mm

      60mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil RCT

      230mm

      65mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil RC World Cup

      230mm

      60mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil RT Remote

      230mm

      60mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil RT Remote

      230mm

      65mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil R

      230mm

      60mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil R

      230mm

      65mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil RCT

      Trunnion

      205mm

      57.5mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil RCT

      Trunnion

      205mm

      60mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil RCT

      Trunnion

      205mm

      65mm

      metric

      65 x 142

      Rockshox Super Deluxe Coil RCT

      210mm

      55mm

      metric

      55 x 126

      Rockshox Super Deluxe Coil RT Remote

      200mm

      57mm

      metric

      55 x 126

      Rockshox Super Deluxe Coil RC World Cup

      250mm

      75mm

      metric

      75 x 162

      Rockshox Super Deluxe RC

      Trunnion

      225mm

      70mm

      metric

      75 x 162

      Rockshox Super Deluxe RC

      Trunnion

      225mm

      75mm

      metric

      75 x 162

      Shock Brand/Model

      Regular or Trunnion

      Shock eye to eye

      Stroke

      Metric / English

      Sprindex spring family (stroke x length)

      Rockshox Vivid

      200

      57

      55 x 126

      Rockshox Vivid

      216

      63

      65 x 142

      Rockshox Vivid

      222

      70

      65 x 142

      Rockshox Vivid

      240

      76

      75 x 162

      Push

      2.25 inch

      English

      55 x 126

      Push

      2.5 inch

      English

      65 x 142

      Extreme Racing

      EXT STORIA LOK V3

      200

      57

      English

      55 x 126

      EXT STORIA LOK V3

      217

      63.5

      English

      65 x 142

      EXT STORIA LOK V3

      222

      67

      English

      65 x 142

      EXT STORIA LOK V3

      210

      50

      Metric

      55 x 126

      EXT STORIA LOK V3

      210

      52.5

      Metric

      55 x 126

      EXT STORIA LOK V3

      210

      55

      Metric

      55 x 126

      EXT STORIA LOK V3

      230

      57.5

      Metric

      65 x 142

      EXT STORIA LOK V3

      230

      60

      Metric

      65 x 142

      EXT STORIA LOK V3

      230

      62.5

      Metric

      65 x 142

      EXT STORIA LOK V3

      230

      65

      Metric

      65 x 142

      EXT STORIA LOK V3

      250

      67.5

      Metric

      75 x 162

      EXT STORIA LOK V3

      250

      70

      Metric

      75 x 162

      EXT STORIA LOK V3

      250

      72.5

      Metric

      75 x 162

      EXT STORIA LOK V3

      250

      75

      Metric

      75 x 162

      EXT STORIA LOK V3

      Trunnion

      185

      50

      Metric

      55 x 126

      EXT STORIA LOK V3

      Trunnion

      185

      52.5

      Metric

      55 x 126

      EXT STORIA LOK V3

      Trunnion

      185

      55

      Metric

      55 x 126

      EXT STORIA LOK V3

      Trunnion

      205

      57.5

      Metric

      65 x 142

      EXT STORIA LOK V3

      Trunnion

      205

      60

      Metric

      65 x 142

      EXT STORIA LOK V3

      Trunnion

      205

      62.5

      Metric

      65 x 142

      EXT STORIA LOK V3

      Trunnion

      205

      65

      Metric

      65 x 142

      EXT STORIA LOK V3

      Trunnion

      225

      67.5

      Metric

      75 x 162

      EXT STORIA LOK V3

      Trunnion

      225

      70

      Metric

      75 x 162

      EXT STORIA LOK V3

      Trunnion

      225

      72.5

      Metric

      75 x 162

      EXT STORIA LOK V3

      Trunnion

      225

      75

      Metric

      75 x 162

      EXT STORIA LOK

      200

      57

      English

      55 x 126

      EXT STORIA LOK

      217

      63.5

      English

      65 x 142

      EXT STORIA LOK

      210

      50

      Metric

      55 x 126

      EXT STORIA LOK

      210

      55

      Metric

      55 x 126

      EXT STORIA LOK

      230

      60

      Metric

      65 x 142

      EXT STORIA LOK

      230

      65

      Metric

      65 x 142

      DH Racing:

      EXT ARMA HBC V3

      222

      67

      Metric

      65 x 142

      EXT ARMA HBC V3

      241

      74

      Metric

      75 x 162

      EXT ARMA HBC V3

      230

      57.5

      Metric

      65 x 142

      EXT ARMA HBC V3

      230

      60

      Metric

      65 x 142

      EXT ARMA HBC V3

      230

      62.5

      Metric

      65 x 142

      EXT ARMA HBC V3

      230

      65

      Metric

      65 x 142

      EXT ARMA HBC V3

      250

      70

      Metric

      75 x 162

      EXT ARMA HBC V3

      250

      72.5

      Metric

      75 x 162

      EXT ARMA HBC V3

      250

      75

      Metric

      75 x 162

      EXT ARMA HBC V3

      Trunnion

      205

      57.5

      Metric

      65 x 142

      EXT ARMA HBC V3

      Trunnion

      205

      60

      Metric

      65 x 142

      EXT ARMA HBC V3

      Trunnion

      205

      62.5

      Metric

      65 x 142

      EXT ARMA HBC V3

      Trunnion

      205

      65

      Metric

      65 x 142

      EXT ARMA HBC V3

      Trunnion

      225

      70

      Metric

      75 x 162

      EXT ARMA HBC V3

      Trunnion

      225

      72.5

      Metric

      75 x 162

      EXT ARMA HBC V3

      Trunnion

      225

      75

      Metric

      75 x 162

      EXT ARMA HBC

      222

      70

      Metric

      75 x 162

      EXT ARMA HBC

      241

      76

      Metric

      75 x 162


      PERFORMANCE ADAPTERS

      Performance Adapters are included. Sprindex coils fit a wide variety of shocks, but you must use the Performance Adapter for most of them. Our Performance Adapters both improve the fit between the coil and your shock and are made of low friction Delrin to improve shock performance by allowing the spring to twist during high deflection. See bottom of Performance Adapter for direction of which adapter you should use. For Rockshox, no adapter is necessary but we recommend you use the Performance Washer Adapter for shock performance.

      COIL DIRECTION

      The Sprindex coil can be installed in either direction and should be installed in the direction that provides the best adjusting access. If your entire shock has good access, then install the Sprindex with the Dial away from the piggyback for easiest hand access.

      ADJUSTING SPRING RATE

      To adjust the spring rate, hold the coil with one hand and twist the Dial with your other hand or vice versa. The spring rate value is identified by the printed number on the coil displayed through the Dial opening. Preload is not a substitute for a spring that is too weak.

      Metric Spring Rate Conversion

      Spring rate is shown in pounds per inch (lb/in) on Sprindex coils. Below is a conversion from lb/in to N/mm.

      Lb/in

      350

      360

      370

      380

      390

      400

      410

      420

      430

      440

      450

      N/mm

      61

      63

      65

      67

      68

      70

      72

      74

      75

      77

      79

      Lb/in

      460

      470

      480

      490

      500

      510

      520

      530

      540

      550

      560

      N/mm

      81

      82

      84

      86

      88

      89

      91

      93

      95

      96

      98